Hughesnet Complaint

Hughesnet Complaint

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Beware of Hughesnet!!


Their sales department did not disclose they would be conducting a hard credit inquiry....days before we were to sign on our house. When I tried to resolve it, I got the biggest run around every. Sales said it was pre-install, pre-install said it was sales. Everyone condescendingly trying to tell me it wasn't a hard credit inquiry and would not effect my credit, even as I sat there staring at the credit report that showed other wise. Still hasn't been resolved. So I filed a complaint with their corporate (no reply yet), with BBB, and with the FCC. I also had to file a dispute with the credit agencies to clear up my credit.

The absolutely worst experience with a service provider in my life!! They don't care about their customers.


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