Hughesnet Complaint

Hughesnet Complaint

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Horrible service!!


My wife and I have been a customer with Hughes Net for a little over 2 years. Within this time frame we have experienced several problems ranging from service to over charges that were not approved to now data mins that have restricted us from our service. On June 14, 2014 I called customer service about this issue and was told we had our service downgraded due to going over the data mins in the month! I asked if our bills as paid and the answer gives to me was yes bill was paid and is up to date. Hughes net is a fraud they steal money from you and disconnect or downgrade your service without notice! This company should be out of business. I have filed a complaint with BBB of Wisconsin hoping I have some resolution! I do not recommend this company as a provider for your home service. Customer service reps are not intelligent by any means and will blow smoke up your ass! I asked my rep if he had Hughes net at his home for service and he came back with a reply quickly which was No sir I don't! Tells you something when the employees don't want the service from the company they work for!!


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