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Hughesnet Complaint - Hughesnet SCAMS people out of money!
Hughesnet Complaint

Hughesnet Complaint

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Hughesnet SCAMS people out of money!


I had to cancel my service (and it was terrible service to begin with) because I was moving. I knew I would have to return equipment so I called a Tech and specifically asked them what I would need to take with me to return to them later. I was told just the modem, and the small receiver box. I described both of them to the tech and he confirmed those were the only TWO items I would need to return. I specifically asked about the dish and he said the dish stayed and I did not need any additional items. I moved 12.5 hours away. I receive the return box to send them their items and inside it gives instructions on how to remove a receiver box from the back of the dish. It then says if you do not return that part of the dish, you will be charged $200.00. I called to explain to them the mistake THEIR company made and they said they case notes written that the tech told me to remove that piece from the dish. LIES! It's just to scam you out of money! Worst company ever.


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