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Hughesnet Complaint - Hughesnet is the worst internet provider with the worst customer service! - HughesNet Satellite Internet
Hughesnet Complaint

Hughesnet Complaint

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Hughesnet is the worst internet provider with the worst customer service! - HughesNet Satellite Internet


I started using them in May 2013 when that was the only option I had for internet. The service was horribly slow and I had the fastest package available paying 118.48 a month for service that literally sucks! I moved and was able to get AT&T for $34.95 and the service is awesome! I called to let Hughesnet know that I no longer needed their service in May of 2014. I didn't receive any payment deducted from my account again till today 12/5/2015 and they took out another months payment from me. I called to find out what happened only to be informed that the woman I spoke with in May put in that I wanted an extension or something so that I could start my service back later on... I never agreed to this as I wanted the service ended in May. Now they are going to charge me $220 more for disconnecting my service today which hasn't been used since May and when I did use it I literally could not do my work because the service was so bad. Not only is the internet service horrible, so is the customer service. I would not recommend Hughesnet to anyone.


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