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Hughesnet Complaint - hughes net is the worst
Hughesnet Complaint

Hughesnet Complaint

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hughes net is the worst


This is the worst experience I have ever had with a company. I had this installed 1/11/2013 it has already been down 4 days. They hype this up as being better and faster but in is not faster and in no ways it is better.The worst service ever.I wish I had read the bad reviews on this company before I signed up. Now I cant get through to them to get the service canceled. They keep cutting me off. There tech support is also a joke.


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Comments


jambo says: (6 years ago)
 0
I signed up for this service and was very sceptical as the speed and cost seemed too good to be true and they are. It is all hype advertisement and lies. The speed is to their station not what you get. Basically everything they say has a caveat you don't see. I complained for the first couple of months and tried to figure out some sort of compromise with them but it turns out the people outsourced in India are completely ignorant rambling complacent intransigent very polite grunts. It is a complete waste of time and I feel like not only have I been ripped off but that they have lied and cheated me to get my money. It is gross crookery and the federal government did nothing. I was told I could leave at any time but they never said anything about all the lost time and the fact that this could have been completely avoided if they had been honest about some very basic things like speed, time of day, usage. They still won't acknowledge that there is a problem, which is like dealing with a crazy person. If you are interested in getting involved with a National Broadband Solution please join my Facebook page: https://www.facebook.com/pages/Satellite-Users-Unite/147682968729047?fref=ts




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