This service is not what it advertises at all. I'm paying $10 more a month, when we only signed up to get cheaper rates, some cheaper rate. I consistently get a "Problem loading page" error and I don't want to spend hours on the phone trying to locate the problem when I know they will say it's mine because of a router that they said was bad so we went and got a new one and STILL we are having the same problem. This is no way to run a company, you'd think with all of the bad reviews they would want to turn this around instead of ignoring it. I'm going to try and go back to my old satellite service that we never had problems with!!!
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