Hughesnet Complaint
Reviewed by
Trapping customers for terrible service
I received my first bill from the company and it was not the price that was first end quoted to me. so when I called to cancel the service they told me that that it was one day after my trail period. I informed them that I just received the bill and it came one day after the trial but I should not be held accountable for them sending the bill after the trail that it should have been sent prior to the bill date not after the fact. I told them I felt like it was a trap to keep me with a company that I am not satisfied with. so now if I cancel on day after the trial when the sent the bill I will be charged the full contract price of $400. That is not fair because they sent the bill for my review after the trial but they took the money for payment before I received the bill statement. I should have been able to cancel this service with no penalties as I could not analyze the bill until after it was sent to me, a day after my trial. so now I am stuck with them and my cancelation charge will be put on my credit for them doing this undermining tactic to make and individual stay with there company. This should be classified as unfair business practices. Who send a bill after they take the money so the customer can not have the opportunity to review it, complain or cancel the service. It is a sure fire way to still money and trap customers.
Share This Review:
Is this your Business? Claim Your Business Free and reply to this customer
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More Hughesnet reviews
- Hello I have a flyer for no up...
- Miserable service
- Avoid if possible
- Rural Internet
- HORRIBLE MISTAKE
- RIPOFF
- Biggest piece of Junk I've ever used..
- Thumbs Down
- All you need to know about Hughes net
- Poor Customer Service and Unreliable!
- Worst Service Ever!!!
- Hughesnet
- Avoid at all cost
- Needs a Fair Access Monitor
- My HugesNet Internet Service
- Slow download/upload speeds
More
Similar reviews
- awfull, terrible service
- Terrible service
- worst service ever
- TERRIBLE customer service!!!!
- Terrible service
- One word TERRIBLE
- consumer fraud scams and Expedia
- terrible c/s
- terrible customer service
- TERRIBLE SERVICE
- terrible customer service
- TERRIBLE & WORST MANAGEMENT
- Terrible; Terrible; Terrible; It the worst thing ever.
- Horrible company beware!
- Terrible customer service and manager
- TERRIBLE MANAGERS
More
How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
"I forwarded my review to my friends and to the company I reviewed. They told me they would never replace the product I bought there but when they saw the review they made good." Anonymous
MeasuredUp Success Stories
Activity
Details
[Top]
StumbleUpon
del.icio.us
Google
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Digg
Facebook
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live